Cyber threats are continuously evolving and becoming more sophisticated, and it is our goal to remain knowledgeable of potential risks to protect our clients and relocating customers. For our team members, we build awareness through targeted training and internal phishing simulations. This Cybersecurity Awareness Month, we are sharing ways Altair Global stays secure as well as tips for your personal cyber security.

Altair takes proactive steps to stay cyber-aware, focusing on making ourselves as knowledgeable as possible about the dynamic risk environment to strengthen our defenses. As part of our commitment to our core values of being accountable, approachable, and authentic, Altair has been actively enhancing our cybersecurity framework through targeted training and internal phishing simulations.

We send monthly simulated phishing emails to all team members, and all team members undergo quarterly, mandatory training to be able to better spot emails or texts that seem, well, fishy. These simulated phishing emails are designed by leveraging existing, real-world attack examples to keep our team members trained on, and aware of, emerging threats. When team members come across these emails, reporting – or a failure to report – a given simulated phishing email is recorded, with the results used to inform more specialized training. Additionally, Altair recognizes those who successfully report phishing attempts at the end of each month.

Ongoing educational initiatives, coupled with regular phishing tests, are crucial for evaluating the effectiveness of our training, encouraging vigilant behavior, and, ultimately, reinforcing our commitment to safeguarding privacy and security at every level.

No organization can play it too safe when it comes to cybersecurity, and Altair continues to adapt, learn, and stay vigilant. Team members undergo realistic phishing and business email handling trainings every quarter, promoting alertness and responsibility. These training modules are tracked and mandatory, with additional support and training provided to team members who struggle with monthly simulated phishing tests. New hires are required to complete all training modules from the last calendar year within three weeks of their hire date. These modules consist of formal training videos, as well as engaging videos and quizzes to catch them up to speed and reinforce understanding.

Additionally, all Altair team members complete two to three annual training modules related to non-phishing topics such as the General Data Protection Regulation (GDPR), personally identifiable information (PII) handling, and other regulatory compliance frameworks. Completion of these longer, more formal compliance training modules is also mandatory and tracked. Our resolve to protect privacy and security remains steadfast in the face of an ever-evolving threat landscape. We take this duty seriously, driven by the understanding that the trust placed in us by those we serve is both a privilege and a profound responsibility.