We’ve all had time to rest, recoup, and evaluate from the Worldwide ERC (WERC) Global Workforce Symposium (GWS) 2023 in Boston, and now that we have, as the dust settles, one thing remains evident: this was a GWS for the books!

One of the highlights of our GWS experience was Altair’s President and COO, Kathryn Cassidy’s participation in a main stage panel session. Just following the conference’s kickoff opening keynote, Kathryn was among a group of relocation management company (RMC) leaders who explored the latest changes, challenges, and advancements within mobility. The discussion included as the hot topic of the day, artificial intelligence, and its impact on future RMC business models. Altair’s presence and Kathryn’s answers on this panel, including how AI can be harnessed as an efficiency-gaining assistant to a human’s work – not a replacement, underscored our commitment to innovation and forward-thinking solutions in the field of mobility.

Following the main stage panel, Altair’s commitment to XM took center stage in this breakout session. Altair’s Brian Potts, EVP of the Americas, moderated the panel of thought leaders across disciplines: Matthew Eschrich, VP of Client Services at Altair Kelechi Anyanwu, Regional Head of Solution Strategy, Customer Experience at Qualtrics, Tricia Sirois, Senior Manager of Global Mobility at Adobe, and Rob Burns, Owner and CEO at IOR Global Services. The panel emphasized the multidisciplinary nature of XM, which combines psychology and data to deliver exceptional experiences to relocating customers. Key takeaways included the significance of real-time feedback to course-correct in the moment, the value of integrating experience (X) and operational (O) data, and the power of omnichannel listening and customer engagement.

The Supplier Partner Awards Ceremony and Luncheon was more than just a celebration of excellence; it was a testament to Altair’s commitment to ESG initiatives. The event reinforced the importance of sustainability and collaboration within our industry, not only recognizing exceptional supplier partners for their dedication in typical categories like real estate broker services and logistics support services, but also honoring those with ESG-focused business strategies in the categories of environmental consciousness, humanitarian commitment, and innovation. Altair recognized our outstanding supplier partners who share our vision for a more sustainable future over a ceremony and lunch to kick off the week’s conference and events.

Brian Potts, EVP of The Americas at Altair, also attended the WERC’s Sustainability Advisory Council meeting as one of the founding members. The closed-door session delved into the challenges of meeting corporate clients’ sustainability metrics across various platforms. Altair will help the Council streamline preferred partners and standardize templates for future Requests for Proposals (RFPs), further advancing sustainability within the mobility landscape.

Altair was proud to once again sponsor the popular, annual, ticket-entry-only event, Wednesday Night Live, an evening filled with live music from a lively and entertaining band at The Royale Nightclub. To continue our dedication to attendees’ experience, we also sponsored a green screen photo booth with fun props and a Boston-themed backdrop that provided for both print and digital photos sent straight to attendees’ email addresses.